Education and Services Hub

Course Title:

Course ID:

150124 0770 805ESH

Course Dates :

15/Jan/2024

 To

19/Jan/2024

Course Duration :

5

Course Location:

Istanbul

Turkey

Course Fees GBP £ :

Primary Price

£3,177.38

VAT may vary depending on the country where the course or workshop is held

Course Fees USD $:

Advisory Price

$3,950.00

VAT may vary depending on the country where the course or workshop is held

Course Category:

NGO Programmes

Accounting (NT)

Course Certified By:

* Professional Training and CPD Programs
* Executive Diploma Certificate
* Executive Masters Certificate

* ESHub CPD
* LondonUni
* Others

United Kingdom

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

The "Dealing With Others in Workplace Level 2" course for NGOs is designed to provide participants with advanced interpersonal skills necessary for effective communication, conflict resolution, and relationship management within the nonprofit sector. Building upon the foundational principles introduced in Level 1, this course delves deeper into understanding human behavior, managing diverse personalities, and navigating complex workplace dynamics commonly encountered within NGO environments. Participants will gain insights and practical strategies to foster positive relationships, enhance collaboration, and promote a supportive and inclusive work culture.

Objectives

Deepen participants' understanding of human behavior and psychology to effectively navigate workplace interactions within NGOs.
Equip participants with advanced communication and interpersonal skills to build rapport, resolve conflicts, and manage difficult conversations.
Provide strategies for managing diverse personalities, addressing power dynamics, and promoting inclusivity within NGO teams.
Develop participants' emotional intelligence and self-awareness to enhance their effectiveness in dealing with others in the workplace.
Empower participants to create a supportive and respectful work environment conducive to collaboration, innovation, and organizational success.

Who Should Attend?

This course is suitable for individuals working within non-governmental organizations (NGOs) in various roles, including:

Managers, supervisors, and team leaders seeking to enhance their interpersonal skills and leadership abilities within NGO settings.
Human resources professionals responsible for fostering a positive workplace culture, resolving conflicts, and promoting diversity and inclusion.
NGO staff members interested in developing advanced communication and relationship management skills to improve team dynamics and organizational effectiveness.
Individuals involved in stakeholder engagement, partnership building, and community outreach within the nonprofit sector.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Week 1

Day 1: Understanding Human Behavior

Introduction to advanced concepts in psychology and human behavior
Exploring personality types and behavioral preferences in the workplace
Assessing individual strengths and areas for growth in interpersonal interactions
Day 2: Advanced Communication Skills

Effective listening techniques for improved understanding and empathy
Strategies for assertive communication and conflict resolution
Managing difficult conversations and navigating emotional dynamics in the workplace
Day 3: Managing Diverse Personalities

Recognizing and appreciating diversity in the workplace
Strategies for managing different personality types and communication styles
Building inclusive teams and fostering a culture of respect and belonging
Day 4: Emotional Intelligence and Self-awareness

Understanding the role of emotional intelligence in effective leadership and relationship management
Developing self-awareness and self-regulation for enhanced interpersonal effectiveness
Practicing empathy, empathy, and resilience in challenging situations
Day 5: Promoting Positive Workplace Culture

Creating a culture of trust, collaboration, and accountability within NGOs
Strategies for promoting psychological safety and well-being in the workplace
Action planning for applying course concepts and techniques to real-world NGO scenarios

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.